Responsible Gaming

Our Commitment

At Crown Royale Casino & Resort, we are committed to promoting responsible gaming and providing a safe, enjoyable environment for all our guests. We believe in transparency, support, and prevention of problem gambling.

Self-Exclusion Program

Our self-exclusion program allows guests to voluntarily ban themselves from gaming activities:

• Flexible exclusion periods (6 months to 5 years)
• Immediate implementation upon request
• Confidential process
• Professional support and guidance

Responsible Gaming Tools

We provide various tools to help maintain control:

• Deposit limits
• Time management alerts
• Loss limits
• Activity statements
• Reality checks

Warning Signs

Be aware of potential problem gambling indicators:

• Gambling with money needed for essentials
• Increasing time spent gambling
• Chasing losses
• Gambling causing emotional distress
• Neglecting work or personal responsibilities

Support Resources

24/7 help is available through:

Age Verification

We strictly enforce age restrictions:

• Minimum age of 21 for all gaming activities
• Valid government-issued ID required
• Regular ID checks throughout the property
• Zero tolerance for underage gambling